AI Automation
Instagram Chatbots
Turn Instagram DMs and post comments into an automated lead generation pipeline.
DMs
Automated
Comments
& Stories
Auto-capture
Every lead
What's Included
Everything you need.
Nothing you don't.
Every engagement includes these core deliverables — tailored to your business and goals.
✦
Auto-reply to DMs triggered by keywords or stories
◈
Comment-to-DM automation for campaigns
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Lead collection and tagging without manual effort
In Depth
Instagram Chatbots: how it works
Most Instagram enquiries arrive as a comment ("price?", "details please") or a direct message. If nobody replies for hours, the customer has usually moved on. An Instagram chatbot answers straight away, continues the conversation in the DMs and collects the details your team needs to follow up.
We set it up as part of your wider AI automation, so the leads it collects flow into the same CRM or sheet as your WhatsApp and website enquiries.
Comment-to-DM and keyword automation
You can run a post, reel or story campaign where people comment a keyword and automatically receive a DM with the details, link or offer. The same logic works for story replies and for the common questions that land in your inbox.
- Auto-reply to DMs triggered by keywords, story mentions or replies
- Comment-to-DM flows for campaigns and giveaways
- Optional public reply under the comment so the thread looks active
- Clear fallback to a human when the bot cannot help
Lead collection without manual copy-paste
The bot asks short questions in the chat (name, phone or email with the customer's consent, and what they are interested in) and tags each contact by interest. Leads are sent to your CRM, Google Sheet or email, so nothing stays buried in a DM thread.
Built within Instagram's messaging rules
We use Meta's official messaging tools, not unofficial scripts. This needs a professional (business or creator) Instagram account connected to a Facebook Page. Meta limits when a business can message someone, generally within a window after the customer contacts you, so flows are designed around that rule and avoid unsolicited bulk messages.
How we work
Step 1
Review your account and goals
We check your account type, your current enquiries and what you want the bot to achieve: bookings, sales or lead capture.
Step 2
Write the conversation flows
We script the replies for your top questions and your campaign triggers, in your brand voice.
Step 3
Connect and test
We connect the account through the official tools, link your lead destination and test every path before it goes live.
Step 4
Launch and refine
After launch we review the conversations and adjust replies that lose people.
Frequently asked questions
What kind of Instagram account do I need?
A professional account (business or creator) connected to a Facebook Page. Personal accounts cannot use official messaging automation.
Is it safe for my account?
We build on Meta's official messaging tools and follow its rules. No tool can promise zero risk, which is why we avoid mass unsolicited messages and keep flows tied to people who have contacted you or engaged with your content.
Can the bot reply to comments as well as DMs?
Yes. It can send a DM when someone comments a keyword and can also post a short public reply under the comment.
Can my team join a conversation?
Yes. Your team can take over any chat, and the bot stops replying in that thread while a person is handling it.
How much does it cost?
It depends on the number of flows and integrations. Book a free consultation and we will quote based on what you need.
Why Digital Diva
AI-powered expertise.
Real, measurable results.
We combine deep platform expertise with AI-assisted tools to deliver faster, smarter, and more effective ai automation services — backed by data and built around your specific goals.
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Strategy first, tactics second
Every decision flows from your business goal — not a template.
🤖
AI-enhanced execution
We use AI tools to uncover opportunities and move faster than traditional agencies.
📊
Full transparency
You see exactly what we are doing, why we are doing it, and what it delivered.
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Long-term partnership
We grow with you — not just deliver a report and disappear.
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Instagram Chatbots needs.
Book a free consultation — no pressure, no commitment. Just a focused conversation about what you want to achieve.